Where, When and How to Pay

MAIL

Checks/Cashier Checks/Money Orders are accepted by mail. 

• All payments must be postmarked by January 31, or the half payment/quarter payment due date if eligible, to avoid penalty and interest. 
• The postmark is the U.S. Postal Service cancellation stamp. A metered postage stamp with a date is not a postmark.
• All checks received are electronically cleared through your bank. 
• A check copy will be imaged and is available through the Tax Office. 
• Your check will not be returned. 
• Accounts will incur a $25 service charge on returned checks.
• Make checks payable to: Wendy Burgess, Tax Assessor-Collector.

Please drop your mailed payment inside a post office mail collection box or with a postal agent.

Tax Payments may be mailed to:

    Wendy Burgess, Tax Assessor-Collector

    PO Box 961018

    Fort Worth, TX  76161-0018

Our physical address is:

    Wendy Burgess, Tax Assessor-Collector

    100 E. Weatherford Street

    Fort Worth, TX  76196

Please note: The zip code for our physical address recently changed. It is 76196. The U.S. Postal Service will return mail that has an incorrect zip code.

PHONE

Have your account number ready and call our third party payment processor at 817-884-1110 from your home phone or mobile device. Press 0 to speak to an agent if you do not have your account number, or if you are making a partial payment of the total due.

• In a hurry? Call while you are in line. No need to continue waiting once the payment is accepted!
  
• Debit/Credit (American Express, Mastercard, Visa or Discover) cards are accepted by phone. No gift cards, payroll cards, etc.
  
• E-Checks accepted.
• Due to a high volume of calls October through January, you may experience an extended wait to speak to an operator.
• Access our online payment application to verify payment has been posted or to print a receipt. Allow 1-3 days for a payment by phone to be posted.

E-Check Payments: No fees for E-Check.

Debit Card/Credit Card Payments: The following debit/credit cards are currently accepted online and in person: American Express, Discover, Mastercard and Visa.   

               The following fees may apply:

                In Person: Face to Face Credit  2.15 percent, with a $2.50 minimum

                In Person: Face to Face Debit  $2.50

                Online or by Phone Credit:       2.15 percent

                Online or by Phone Debit:        $2.95

Please note:  Tax Office representatives are not able to take your payment by phone.   When calling 817-884-1110, you are accessing our third party payment processor.   

DROP BOX

• Available inside select locations during normal business hours.
• Available outside the Arlington subcourthouse located at 700 E. Abram Street in Arlington.
• Available outside the Mansfield subcourthouse located at 1100 Broad Street in Mansfield.
  
• No need to wait in line.
  
• Checks Only - please include your account number and phone number on your check.
• Your payment is posted with the date you dropped the payment.
  
• Cash and credit/debit cards are not accepted in the Drop Box. 
• Please mark your statement if you would like us to mail you a receipt. Allow up to four weeks to receive a receipt during peak times.
  
• Access our online payment application to verify payment has been posted.  Please allow 72 hours during peak times.

Please note:  Peak times are seasonal and usually coincide with payment due dates.

KIOSK

Located inside the property tax lobby of the downtown Fort Worth location only. No need to wait in line.

Debit/Credit card (American Express, Mastercard, Visa or Discover) or E-check accepted at the kiosk. No gift cards, payroll cards, etc.

The kiosk is easy to use; however, instructions are located at the kiosk should you need assistance.

Search your accounts, verify payments are made, print a statement.

Print a receipt.

E-Check Payments:  No Fees for E-Checks.

Debit Card/Credit Card Payments: The following debit/credit cards are currently accepted online and in person: American Express, Discover, Mastercard and Visa.   

The following fees may apply:

• In person: Face to Face Credit  2.15 percent, with a $2.50 minimum
• In Person: Face to Face Debit  $2.50
• Online or by Phone Credit:        2.15 percent
• Online or by Phone Debit:         $2.95